Storage Unit FAQ

Answers to all of your Storage Unit Questions

Do you have questions about renting a storage unit in Idaho Falls / Ammon,  Blackfoot, or Mackay Idaho?

FAQ for Idaho Falls Storage Units


Security Features

Why Choose Us

Hours & Location


FAQ for Blackfoot Storage Units


Security Features

Why Choose Us

Hours & Location


FAQ for Mackay Storage Units


Security Features

Why Choose Us

Hours & Location



General Storage Unit FAQs

What items should not be stored in a storage unit?

Published on 11/20/2024
Items like perishable foods, hazardous substances (e.g., gasoline or flammable chemicals), live plants, animals, and firearms should not be stored. Some items could violate safety regulations or pose a risk to other units.

Is insurance required?

Published on 11/20/2024
While insurance may not be required, it’s strongly recommended to protect your belongings. Some renters can extend their homeowners or renters insurance to cover stored items. Ask us about affordable insurance options available directly through Blue Mountain Storage if you need extra coverage.

Packing & Self Storage Tips

Published on 8/13/2024
Use durable, stackable boxes, and fill empty spaces to prevent shifting. Cushion fragile items with padding, keep an inventory list, and use shelving if possible to maximize space and keep items easily accessible. Label boxes clearly to simplify retrieval.

Am I allowed in after business hours?

Published on 12/17/2020
Yes. You may access your unit any time. If you need access to any of our locations outside of business hours, give us 12 hours notices and we’ll have a manager ready to let you in.

How long can I rent a storage unit?

Published on 12/17/2020
Units are available on a month-to-month basis, providing flexibility for both short- and long-term needs. For those interested in extended rentals, we may offer discounts or other incentives. Contact us to discuss the best rental plan for your situation.

How can I tell if a unit is available?

Published on 12/17/2020
We make it easy to see if storage units are available for rent at any of our locations in Idaho. Click on each location to see current unit availability.

Do I get my deposit back?

Published on 12/17/2020
Yes! If you give a 10 day notice and the unit is left clean with no damage, you can receive your deposit back. You could lose your deposit if you move your move-out dates last minute or have a history of late rental payments. If you don’t provide notice, you forfeit your deposit.

What is the move out process?

Published on 12/17/2020
Blue Mountain Storage makes moving out easy! Give us 10 days notice by texting or scheduling your move out online. Send us a picture of your storage unit entirely cleaned out, and let us know if you notice anything that needs to be fixed.

Why Rent With Us in Blackfoot Idaho?

Published on 12/17/2020
We have new units available! All of our units have mobile walls and are adjustable in size. We offer competitive pricing, plus our units are locally owned and run, so there are no extra management fees to worry about!

How secure are the facilities?

Published on 12/17/2020
Our Blackfoot, Ammon, and Mackay locations are equipped with digital video surveillance and gated access for monitored, secure entry. These facilities are designed with lighting and fully-fenced with 24/7 locked gate, to protect against unauthorized access and to ensure peace of mind. Renters provide their own lock, so you can rest assured that you are the only one with access to the Blackfoot storage unit.